Help & FAQ

My notes are not turning green — what should I check?

Make sure the correct instrument is selected in Settings (transposing instruments need the right key). Check that your instrument is in tune, and confirm you are fingering the correct note. A quiet room helps too.

The app cannot hear me playing

Enable microphone permissions in your browser when prompted. Reduce background noise and try playing louder or softer. Headphones with a built-in mic can also help with clearer input.

How do I switch instruments?

Open the Settings tab on the dashboard and pick your instrument key. Your choice is saved automatically for next time.

What are Warmup Quests?

Warmup Quests are daily activities assigned by your teacher. Complete them from your dashboard each day to earn XP and keep your streak going.

How does the XP and levelling system work?

You earn XP by completing practice activities and Warmup Quests. As you gain XP you level up and unlock new character companions. Check the leaderboard to see how you compare with other students.

Is my data secure?

Yes. Microphone pitch detection runs entirely on your device — audio is never sent online or recorded. All data is encrypted in transit and at rest. Practice Sorcerer is designed for kids and avoids collecting sensitive data.

Need more help?

Email support@practicesorcerer.com.